Naturally, when I’ve just got in from visiting my church’s office to ask for help because I can’t manage without paying someone to do...

DWP-UC has apparently now told DWP-ESA to stop paying me. I have received, in three separate envelopes that arrived on the same day, a...

Having phoned ESA a couple of days ago, today I phoned UC to tell them that ESA had told me that they needed to send a form to ESA to say...

Phoning ESA again. It has a long spiel followed by ‘please press 1 to continue’. Why not just carry on without having to press 1? After...

I started my claim for UC on 16th July. I told ESA on the same day, or possibly a day or two before, that I had moved house, no longer...

After getting a letter from ESA last week, this week I logged on to my UC journal and found that I had – at last – got an award...

Applying for council tax support is nearly as much hassle as Universal Credit. They too want my most recent bank statements, and they...

Yesterday I had three (!) JobCentre meetings. • One to show my housing details – the one that in my last blog I’d had to ask my housing...

I didn’t know when I applied for Universal Credit that they would require three meetings to be arranged within that week, let alone why....

The role of friends in disabled people’s social isolation When Cain asked God if he, Cain, was his brother’s keeper, he meant it...

One of the DWP’s major concerns is that people assessed as unfit for work then wrongly believe that they are unfit for work, because that...

I got a brown envelope today, except it was white. The ‘Personal Independence Payment’ just showing in the address window gave the game...

I haven’t got much done today. My computer decided it was time for some massive updates, which took somewhere around two hours to...